Amez Prime – Privacy Policy

Effective Date: 07/16/2025

Amez Prime is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

1.1 Personal Identification: Name, email, phone number, mailing address, national identification, and other relevant identity data.

1.2 Financial Information: Bank account details, investment preferences, and payment records for processing investment transactions.

1.3 Usage Data: Website interaction, device information, location data, IP address, and cookies.

1.4 Communication Records: Emails, messages, and call logs when you contact us.

2. How We Use Your Information

2.1 Service Delivery: To create and manage your account, process transactions, and provide requested services.

2.2 Customer Support: To respond to inquiries, resolve disputes, and offer support services.

2.3 Marketing: To inform you of updates, promotions, and investment opportunities (only with consent).

2.4 Legal Compliance: To comply with legal obligations, regulatory audits, and anti-money laundering (AML) requirements.

2.5 Data Analysis: To analyze trends, monitor platform performance, and improve service delivery.

3. Legal Basis for Processing

3.1 Contract Fulfillment: We process data necessary to fulfill contractual obligations.

3.2 Consent: For marketing and promotional material.

3.3 Legitimate Interest: To improve our services and prevent fraud.

3.4 Legal Obligation: Where laws require data retention, auditing, or verification.

4. Sharing and Disclosure

4.1 Internal Access: Limited to authorized staff and representatives bound by confidentiality agreements.

4.2 Third-Party Service Providers: For payment gateways, cloud hosting, and data analysis under strict data processing agreements.

4.3 Legal Authorities: If legally obligated to comply with investigations or judicial processes.

4.4 Business Transfers: In case of merger, acquisition, or asset sale, your data may be transferred.

5. Cookies and Tracking

5.1 Cookies: We use session and persistent cookies to personalize user experience and analyze website performance.

5.2 Third-Party Tools: Tools like Google Analytics help us understand usage trends.

5.3 Opt-Out: You can disable cookies via browser settings, though functionality may be limited.

6. Data Security

6.1 Encryption: Data is encrypted in transit and at rest using SSL/TLS protocols.

6.2 Access Controls: Staff access is based on role and monitored.

6.3 Regular Audits: Our systems undergo regular penetration testing and security assessments.

7. Data Retention

7.1 Retention Period: We retain your data as long as your account is active or as needed to fulfill legal obligations.

7.2 Disposal: Data is securely deleted or anonymized after retention ends.

8. Your Rights

8.1 Access: Request a copy of the data we hold.

8.2 Rectification: Request correction of inaccurate or incomplete data.

8.3 Erasure: Request deletion, subject to regulatory limitations.

8.4 Restriction: Request limits on processing.

8.5 Objection: Object to data processing for marketing purposes.

8.6 Portability: Request transfer of your data to another controller.

9. International Transfers

9.1 Data Transfers: May occur across borders under secure agreements.

9.2 Safeguards: We use Standard Contractual Clauses (SCCs) or equivalent measures.

10. Children’s Privacy

10.1 No Services to Minors: We do not knowingly collect data from individuals under 18.

10.2 Parental Consent: If we become aware of such data, we will delete it promptly.

11. Changes to This Policy

11.1 Policy Updates: We may revise this policy; you’ll be notified for material changes.

11.2 Version Control: Older versions are archived and available upon request.

12. Contact Us

For inquiries or data-related requests:

Email: info@amezcloud.com

Phone: +94 (77) 759 9590

Address:Kandy, Sri Lanka
288A Katugastota Road, Kandy 20000